Shipping Policy

Natural Gems World – Shipping Policy

At Natural Gems World, we are committed to delivering your precious gemstones and jewellery safely, securely, and on time. We carefully pack every order to ensure that your purchase reaches you in excellent condition.

1. Order Processing

• Orders are carefully inspected and securely packaged before dispatch.

• Orders are generally processed within 1–3 business days after payment confirmation.

• Custom-made jewellery or special orders may require additional processing time. We will inform you of the estimated timeline.

2. Shipping Time

Our estimated delivery times are:

Shipping Destination	Estimated Delivery
India	2–5 business days
International Orders	5–10 business days

Please note that delivery times are estimates and may vary depending on the destination, customs clearance, courier delays, or other unforeseen circumstances.

3. International Shipping

We proudly offer international shipping to customers worldwide, subject to shipping availability and applicable regulations.

International customers are responsible for any customs duties, import taxes, or other charges imposed by their country’s authorities.

4. Shipping Charges

Shipping charges are calculated based on the destination, package weight, and selected shipping method. The applicable shipping cost will be communicated or displayed at checkout before order confirmation.

5. Order Tracking

Once your order has been shipped, we will provide tracking details whenever available so you can monitor your package’s delivery progress.

6. Delivery Delays

Natural Gems World is not responsible for delays caused by customs inspections, incorrect shipping addresses, courier disruptions, natural disasters, or other circumstances beyond our control.

We will always do our best to assist you in resolving any shipping-related concerns.

7. Damaged or Lost Packages

If your package arrives damaged, please contact us as soon as possible with photographs and relevant details.

If your order is lost in transit, please contact our customer support team so we can assist you with the courier investigation.

8. Contact Us

For any questions regarding shipping, order tracking, or delivery, please contact us:

Natural Gems World

Email: naturalgemsworldofficial@gmail.com

Website: Natural Gems World

We appreciate your trust and look forward to delivering genuine natural gemstones and jewellery to you.

Thank you for choosing Natural Gems World.